3rd Edition (2016)
Order Today! | Download Chapter 1 as a PDF
My publisher and I have produced an updated, expand, and revised third edition of the award-winning, best-selling book Lean Hospitals; Improving Quality, Patient Safety, and Employe Engagement. The release date was June 2016.
The title and subtitle remain the same, but there will be a new tagline, as well:
Redesigning Care and Improving Processes to Achieve and Sustain Results for Patients, Staff, Physicians, and Health Systems
The book has been significantly re-edited and expanded (from 240 to about 320 pages) to include:
- Completely new foreword by John Toussaint, MD
- Better clarity about core Lean concepts
- New data and examples throughout the book
- Updated case studies on Children’s Health and Avera McKenna
- What Lean Is vs. What Lean is Not
- New section on how Lean and other methods are compatible, including Six Sigma, Studer Group, TeamSTEPPS, Just Culture, and more
- Examples and leadership quotes from a ThedaCare urgent access hospital
- CEO case studies on shifting from layoffs to Lean and getting started with continuous improvement
- New 5S case study from Franciscan St. Francis Health, a kanban case study from St. Clair Hospital, and a case study from Mary Greeley Medical Center on spreading continuous improvement methods
- New or expanded problem solving topics including Toyota Kata, structured problem solving methods, fishbone diagrams, and more
- Expanded chapter on Lean management methods and mindsets, including examples from Baylor Scott & White Health, and leadership examples from ThedaCare and Virginia Mason Medical Center; also more material on huddles, strategy deployment, and Kaizen (continuous improvement)
- Enhanced chapter on “getting started with Lean,” including more about “model lines” and other approaches
- Quotes from a Toyota leader, Jamie Bonini, on the TPS / Lean philosophy
- New chapter on “Lean Design”
- Much, much more
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